Office Coordinator

Office CoordinatorA well-established, family-oriented organization is seeking an Office Coordinator to join its Milwaukee team on a temp to hire basis. This is a highly customer-facing position that will serve as an important point of contact for customers while also coordinating schedules and providing administrative support across the organization. The ideal candidate is personable, organized, empathetic, and comfortable juggling multiple priorities.

This role is 100% onsite Monday through Friday with hours of 7:30am to 4pm or 8am to 4:30pm.ResponsibilitiesProvide friendly, professional customer service by phone and emailServe as backup for the company's main phone line and appropriately route incoming callsCoordinate and schedule work with internal departments and team membersCommunicate with customers regarding scheduling and service needsCreate invoices for time-and-materials work; prior accounting experience is not requiredTrack temporary labor and maintain related administrative recordsProvide administrative support to leadership and other departmentsMaintain accurate information and documentation within company systemsAssist with special projects and other office needs as assignedHelp ensure smooth communication between customers, field teams, and internal departmentsQualificationsPrevious customer service, office coordination, administrative, or related experienceStrong verbal and written communication skillsEmpathetic and professional approach to customer interactionsAbility to remain calm and helpful when working with customers experiencing stressful situationsStrong organizational skills and attention to detailAbility to prioritize multiple requests and shift between responsibilities throughout the dayComfortable learning new systems and processesReliable and able to work effectively in a fully onsite environmentPrior invoicing experience is helpful but not required