Office Coordinator - $25/hr

Workplace Experience CoordinatorWorkplace Experience Coordinator Hours: 8:00 – 5:00 pm M-F (1hr lunch) Sunrise, FL- Onsite Why is this role open? Coverage Assignment Duration: 3 months Possible for extension? TBD Potential to convert to FTE: N/A Interview Process: 1-2 virtual and/or in-person interviewWhat You'll Do:• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. • Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.

• Arrange and confirm recreational, dining, and business activities on behalf of the requestor. • Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. • Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. • Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.

• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. • Coordinate with vendors who supply services or goods to the workplace. • Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. • Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.What You'll Need:Professional Experience: Required: Minimum 1 year in customer service role (client facing) Preferred: Minimum 1 year in meetings and events specifically High School Diploma or GEDRequired Soft Skills (High Impact):• Clear written and verbal • Executive-level interaction • Stakeholder expectation management • Cross-functional coordination • Organization & Time Management • High-volume scheduling • Multi-event prioritization • Deadline discipline • Detail orientation • Problem-Solving • Rapid troubleshooting during live events • Risk identification and mitigation • Contingency planning • Customer Service Mindset • Anticipating needs • Professional composure under pressure • Diplomacy in conflict resolution • Must have English language oral and written proficiency • Must be comfortable conducting tours and participating in campus wide activations as a host • Must be comfortable wearing a uniform • Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information. • Strong organizational skills with an inquisitive mindset.Technical Skills Required:- Canva - Microsoft Office Suite (Word, Excel, Outlook, One Note, Teams, Etc)Preferred:- Tririga, Qualtrics, Si7 and SlackSummary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. Custom Fields: Name: Is this opportunity convert to Perm or Potential Convert to Perm? Value: No