Office/Cash Claims Processor

Office/Cash Claims Processor requires 3+ years of experience in cash application or insurance related processes

Previous AS400 knowledge and experience

• Detailed working knowledge of basic computer operations and systems, i.e.: Web-based search engines, Windows, and Microsoft Office products

• Prior experience/knowledge of vision benefits and/or insurance industry

• High level knowledge of MS Excel

• Ability to quickly grasp and retain information and concepts

• Minimum keystroke per hour requirement of 10,000 alpha and numeric with less than 2% error rate

• Strong customer service and communication skills, both oral and written

• High level of detail orientation, ability to work well under pressure and multi-task/ prioritize issues

• Flexibility working in both a team and individual environments

Duties:

Accurately and timely processes simple to complex incoming payments to customer invoices/accounts

• Effectively researches and resolves cash application issues using appropriate systems and with internal teams as needed

• Understands and quickly processes changes resulting from new systems, plans, benefit designs, etc.

• Consistently meets or exceeds agreed upon business objectives in productivity, accuracy and cycle time. Proactively works with manager to develop a self-remediation plan when standards are not being met.