Office Assistant

Office AssistantThe Office Assistant serves as an integral member of the Child Care Program (CCP) team, providing comprehensive administrative and operational support to ensure efficient daily operations. This role functions as the primary point of contact for families, visitors, and staff, delivering professional and responsive customer service.The position provides direct administrative support to program leadership and staff, including scheduling, communication coordination, records management, and compliance tracking. The Office Assistant coordinates program activities, maintains accurate documentation, and supports day-to-day operations while operating within established policies and procedures.Duties and Responsibilities (percentages adjusted accordingly)60% – Program and Administrative SupportProvide comprehensive administrative support to program leadership and staff to ensure smooth daily operationsCoordinate and support day-to-day program activities, including scheduling for classrooms, staff, and program eventsManage complex calendaring for leadership, ensuring alignment across multiple schedulesPerform general administrative duties, including data entry, document preparation, routing, and distribution of materialsMaintain accurate electronic and paper records, ensuring compliance with program requirements and regulatory standardsTrack and document daily parent payments and assist with related reporting activitiesManage child files and documentation to ensure completeness and compliance with licensing requirementsSupport administrators in maintaining compliance with state licensing regulations and NAEYC standardsCoordinate communication between classrooms, kitchen staff, and program leadership to support daily operations and ensure continuity of careSupport classroom staff by assisting with parent communication, documentation, and administrative needsMonitor workflows and follow up on assigned tasks to ensure timely completion20% – Office and Customer Service SupportServe as the first point of contact for families, visitors, and staff, providing accurate information and ensuring a welcoming environmentAnswer, screen, and route incoming calls, emails, and inquiries in a timely and professional mannerProvide program information and administrative support to families, applicants, and staffCoordinate building access activities, including monitoring drop-off and pick-up procedures in accordance with established protocolsSupport adherence to safety and security procedures, including assisting with emergency protocols as needed15% – Event and Program CoordinationCoordinate and support program events such as Professional Development Days, Teacher Appreciation, and program celebrationsAssist with logistics, scheduling, communication, and material preparation for eventsTrack event-related tasks and ensure timely completion of deliverablesProvide on-site administrative support during events to ensure smooth execution5% – Miscellaneous DutiesComplete special projects and assignments as directedProvide general administrative support across the program as neededPerform other duties as assignedRequired QualificationsHigh school diploma or equivalent experience3+ years of administrative support, office coordination, or related experienceDemonstrated ability to manage multiple tasks and priorities in a fast-paced environmentStrong organizational, communication, and customer service skillsProficiency in Microsoft Office or similar systems (Word, Excel, Outlook)Desired QualificationsExperience in an educational, childcare, or program-based environmentExperience supporting compliance or regulatory documentationFamiliarity with scheduling systems, record management systems, or program coordination toolsAdditional Information:Location:Buckeye Village Community Center (0800)Position Type:RegularScheduled Hours:40Shift:First ShiftFinal candidates are subject to successful completion of a background check.

A drug screen or physical may be required during the post offer process.The university is an equal opportunity employer, including veterans and disability.