Office Administrator

Office AdministratorHively Landscapes, a prominent landscaping company in York County, is a full-service contractor providing design, installation, and maintenance. They offer a professional work environment and excellent employee compensation and benefits. Their technology forward Company is always looking for motivated individuals who are interested in joining a team that is focused on delivering only the very best service and products to our customers.As a part of the Business Operations team, the Office Administrator role is first impression for clients, leads, business partners, and employees; playing a crucial role in ensuring the smooth and efficient operation of the office.

The role is responsible for supporting the Sales Team and Business Office operations. This includes managing administrative tasks and contributing to overall productivity of the workplace by utilizing highly organized, detailed-oriented skills.ResponsibilitiesCustomer Service:Answer incoming calls in a professional and friendly manner.Provide information about our services and address customer inquiries.Interact with clients professionally, ensuring a positive customer experience.Collaborate with the team to ensure client satisfaction and timely issue resolution.Invoicing & Receivables:Generate accurate and timely client invoices using designated software.Collaborate with the finance team to reconcile billing discrepancies.Communicate with clients regarding billing inquiries and resolve any concerns.Process deposits from various forms of paymentAssist in collections process, maintaining appropriate documentationPayroll & Human Resources:Efficiently process payroll for employees, ensuring accuracy and compliance.Remain updated on payroll regulations and contribute to compliance efforts.Employee On-Boarding and Personnel Record MaintenanceEnsure DOT Compliance up to date with State regulationsManage Workers Comp and Unemployment processing and documentationOffice Operations:Telephone ManagementSubcontractor compliance to meet insurance and HIC requirementsCompliance and Policy Adherence – ensure adherence to company policies and procedures, assisting in maintaining compliance with relevant regulations.Event Coordination – assist in the planning and coordination of office events, meetings, and celebrations. Arrange catering, set up meeting rooms, and manage logistics for events.RequirementsPayroll and Human Resource experience is preferredPrevious experience in a similar role, preferably in a landscaping or service-oriented industryProficiency in working with computer programs to manage data and digital communications. Systems used daily include Microsoft Office 365, Microsoft Teams, Excel, email management, proprietary business softwareAbility to multitask and enjoys a fast-paced work environmentDetail oriented, organized, and motivatedWorks well with a teamExcellent written and verbal communication skillsProactive and Organized individualPositive AttitudeFull-Time, Schedule, 8:00 am – 4:30 pm, Monday through Friday Benefits: Group Medical Insurance Dental and Vision Life Insurance Short-term Disability SIMPLE 401k Paid Holidays