Office Administrator - Shoreline Amphitheatre (Seasonal 2026)

Job TitlePassionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities.Job DescriptionOffice Duties include but are not limited to:Basic secretarial duties, such as answering/returning phone calls, voicemails and emailsProfessional handling of guest complaints, questions, or comments about upcoming and past eventsManagement of lost and found itemsMailing packages/letters out for various departmentsMail sorting and filingInvoice management to include expense tracking, coding & submittal of invoices and communication with Accounts Payable team to ensure prompt paymentMaintaining visitor & package logsOffice upkeep such as basic organization, ordering & restocking of supplies and maintaining cleanliness of front office reception and kitchen areasAssist with employee inquiries or direct to appropriate manager when neededSupport to payroll/schedule admin as neededOther duties assigned by the General ManagerEvent Duties include but are not limited to:Deliver exemplary customer service to maintain customer loyaltyAnswer inbound calls and respond to Textline messages to help resolve our customer concerns through analysis to determine the most effective resolutionAdapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectationsSolicit sales of new or additional services or productsConfer with customers by telephone or email to provide information about products or services, collect information for the appropriate department manager, or obtain details of complaintsKeep records of customer interactions or transaction, recording details of inquiries, complaints, or comments, as well as action taken.

Refer unresolved customer grievances to designated departments for further investigationSecurely maintain and distribute show day credentialsVarious show day related projects, often including tasks on Microsoft Word, Excel and Power PointInteract with and assist with venue staff, third party vendors, and tour staff in a professional manner.QualificationsHigh School Diploma or equivalentFamiliarity with Microsoft Office SuiteAttention to detailQuality and AccuracyStrong relationship building and communication skillsAbility to work independently, Excellent verbal and written communication skillsHourly Rate: $22.00Equal Employment OpportunityLive Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, race, sex, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.The expected compensation for this position is:$19.70 USD - $22.00 USD Hourly** Pay is based on a number of factors including market location, qualifications, skills, and experience.Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.