Office Administrator

JJH Auto Body Office AdministratorAt JJH Auto Body, we take pride in providing high-quality collision repairs while delivering an exceptional customer experience. We're looking for a friendly, organized, and detail-oriented Office Administrator to be the first point of contact for our customers and help keep our front office running smoothly.If you enjoy working with people, thrive in a fast-paced environment, and have experience in the collision repair industry, we'd love to hear from you.ResponsibilitiesGreet customers and provide a welcoming, professional experienceCheck customers in and assist with vehicle drop-offs and pick-upsCommunicate repair updates to customers throughout the repair processAnswer incoming phone calls and respond to emails professionallySchedule appointments and coordinate with the production teamCreate, update, and manage repair orders using CCC ONEMatch invoices and receipts to repair orders and maintain accurate recordsProcess customer payments and assist with basic office accounting tasksFile and organize repair documentation and insurance paperworkAssist with administrative tasks to support daily shop operationsMaintain a clean and organized reception areaQualifications