Office Administrator

Office AdministratorThe Office Administrator is responsible for answering incoming calls and supporting business operations through administrative tasks, as well as providing courteous and professional direct interaction with prospective and current customer tenants. This position is often the face of Real Property Management Tidal. This role interacts with every unit of the business and is the key to achieving effective communication across the organization.Essential ResponsibilitiesProviding administrative support for the office staffHandling general telephone and walk-in inquiriesManaging property key inventory, making sure every tech and vendor has the keys they need for the dayReceipting and depositing rent checks via a remote scannerAttending and participating in training sessions as directed by the ManagerAdhering to all procedures required in this roleKey AttributesHighly detail oriented and organized in workStrong analytical thinking and troubleshooting skillsExcellent communication and interpersonal skills with a customer service focusAbility to act and operate independently with minimal daily direction from manager to accomplish objectivesProficiency with email and Microsoft Office applicationsAbility to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and resultsThe Office Administrator is highly organized with strong time management skills and an understanding of prioritization.

Naturally driven to provide excellent customer service and to instill trust, the Office Administrator is a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.RequirementsOne-two years' experience in administrative supportA minimum typing speed of 40 words per minuteIntermediate skills in Microsoft OfficeManaging referrals across departmentsBasic telephone switchboard knowledgePerformance ExpectationsProviding excellent customer service in person and on the phoneAdministrative support, reporting, and data entry timelines metEstablished customer service standards maintainedCompensation: $40,000.00 - $50,000.00 per year