Office Administrator- 1st Shift Gastonia, NC

Office Administrator - 1st Shift Gastonia, NCGastonia, North CarolinaJob Title: Office AdministratorEmployment Type: Full-TimeLocation: Gastonia, NCPay: $18.00–$22.00 per hourSchedule: Monday – Friday, 8:00 AM – 5:00 PMJob Summary: We are seeking a reliable, organized, and professional Office Administrator to support the day-to-day operations of our office. The ideal candidate will have strong administrative and communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment. This role will assist with office organization, client communication, staff coordination, documentation, and overall administrative efficiency.Key Responsibilities:Manage the ongoing organization and coordination of office administration and procedures, including controlling correspondence, supervising and training office staff, designing and implementing filing systems, and delegating and monitoring various tasksInform clients of project status and request necessary information or documentationMeet with clients to present deliverables and collect paymentsProvide administrative support as needed, including attending meetings, taking meeting notes, preparing reports, and maintaining executive calendarsAnswer incoming calls and make outgoing calls to clients in a professional and courteous mannerRespond to and resolve client concerns in a friendly, professional, and timely mannerProcess outgoing mail and maintain office postage suppliesMaintain accurate internal mail and call logsScan, organize, and maintain client documents and recordsIdentify and implement procedural and policy changes to improve office efficiency and workflowAssist with special projects and ad-hoc administrative requests as neededKeep management informed of office activities, client concerns, and important updatesMaintain a professional and organized office environmentRequired Qualifications:Previous experience in office administration, administrative support, customer service, or a related roleStrong organizational skills and attention to detailExcellent written and verbal communication skillsAbility to manage multiple priorities and meet deadlinesProficiency with Microsoft Office, including Word, Excel, and OutlookProfessional and courteous phone and client communication skillsAbility to work independently while also collaborating effectively with a teamStrong problem-solving and follow-up skillsAbility to maintain confidentiality and handle sensitive information professionallyPreferred Qualifications:Previous experience supervising or training office staffExperience working directly with clients or customersExperience maintaining calendars, preparing reports, and organizing meetingsExperience with document management and electronic filing systemsAssociate or Bachelor's degree in Business Administration, Office Administration, or a related fieldExperience in a professional office or project-based environmentCore Competencies: Office Administration, Administrative Support, Customer Service, Client Communication, Microsoft Office, Data Entry, Document Management, Filing Systems, Calendar Management, Staff Coordination, Time Management, Organization, Problem Solving, Attention to Detail, Professional Communication, Confidentiality