Job TitleAssisting with customer communications and resolving critical issuesMonitoring and following up on spare parts and service quotes, customer purchase orders and customer ordersCoordinating customer demand and direct incoming customer material for inhouse calibrations and/or repairs-Achieving delivery of equipment within the specified delivery timelinesFacilitating execution of projects being executed at the customer site including RMA and warranty requestsTracking service contract obligations and facilitate compliance with key performance indicatorsWorking with regional managers to project delivery schedules and adjust service schedule for resource planning and schedulingAdditional Skills:Skills: - CategoryNameRequiredImportanceExperienceNo items to display.
Office Administrative and Customer Support - Service Support Representative in santa clara at Unknown Company
- Typical pay
- $38,000–$54,100
For context, most customer service representatives earn between $38,000–$54,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and onsite.