Office Administrative and Customer Support - Receptionist

Job TitleIn this position, this person is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. As part of the accounting team, this person will also offer project and administrative support to the team as necessary.Key ResponsibilitiesServes visitors by greeting, welcoming and directing them appropriatelyNotifies company personnel of visitor arrivalInforms visitors by answering or referring inquiriesMaintain security by following procedures, monitoring logbook, and issuing visitor badgesOperates telecommunication system by following manufacturer's instructions for house phone and console operationAnswers, screens and forward incoming phone callsBecome familiar with knowledge levels and responsibilities in the organization to ensure calls are handled effectivelyProcess and sort mail received and route appropriatelyKeeps a safe and clean reception area by complying with procedures, rules and regulationsProcess documents through digital document capture softwarePrepare work to be accomplished by gathering and sorting documents and related informationPerform other clerical duties such as filing processed documents and data entryCollaborate with various AR/AP related projects when assignedKey Success FactorsProfessional attitude and telephone skills Skilled in both verbal and written communication Ability to complete tasks on time and with superior results Able to work independently and in a team environment Accountable, reliable and willing to take ownership Strong attention to detail Strong interpersonal skillsSkills and QualificationsFamiliarity with phone systems 1-3 years of general accounting experience (Logistics industry preferred) High School degree required, Associates' degree with a concentration in business or accounting preferred.

Proficiency in utilizing MS Office 365, with adequate experience in utilizing ExcelThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.