Odoo Support Specialist

Odoo Support Specialist – Full-time – AEST (Australian Eastern Standard Time)

We’re looking for a highly skilled Odoo Support Specialist to support our growing multi-company setup. If you love solving problems, keeping data clean, and helping teams use Odoo the right way, this role is for you.

What You’ll Do

Tier 1 Odoo Support

• Be the first point of contact for staff questions
• Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory
• Escalate technical bugs to our AU Tier 2/3 partner

Accounting Support

• Bank reconciliations across multiple companies
• Review clearing accounts & categorize journal entries
• Assist with month-end close

Data Cleanup & System Management

• Merge duplicate contacts/products
• Fix data integrity issues
• Manage safe Import/Export updates

SOPs & Training

• Create clear "How-to" guides
• Build and maintain SOP libraries
• Run basic user training sessions

Skills Required

• Strong Odoo functional experience (v18 preferred)
• Solid understanding of Accounting, Sales, Purchase & Inventory modules
• Strong grasp of double-entry bookkeeping
• Confident in explaining how transactions affect the Balance Sheet & P&L
• Skilled with Odoo Import/Export tools
• Fluent English (written + verbal) — essential for documentation & training
• Detail-oriented, proactive, and safety-first with data

Why This Role Matters

You’ll be the backbone of our day-to-day Odoo operations — keeping data clean, supporting users, and ensuring our multi-company environment runs smoothly. You’ll work closely with our finance team and coordinate with our AU technical partner for escalations.