San Diego, United States
Responsibilities
Stakeholder Engagement & Change Leadership
- Lead all OCM strategy and execution for the SAP deployment.
- Build stakeholder maps, engagement plans, and readiness assessments.
- Facilitate user demos and feedback sessions.
- Align change activities with technical milestones and SI deliverables.
Communications
- Write all project communications, including emails, newsletters, and readiness updates.
- Produce clear, concise content tailored to field engineers transitioning from paper-based workflows to SAP.
- Own the training plan and develop training materials (approx. 20–25 assets).
- Deliver role-based training for ~50 end users with varying SAP experience.
- Leverage in-house resources and SAP teams for SAP Basics content.
- Support the model of technical go-live first, followed by end-user training.
Adoption & Readiness
- Create job aids, quick reference guides, and workflow documentation.
- Monitor adoption and adjust materials based on feedback.
- Support hypercare and stabilization activities post go-live.
Cross‑Functional Collaboration
- Serve as the OCM point of contact for the system integrator.
- Coordinate with SAP functional teams, project leadership, and field engineering managers.
Requirements
Required Qualifications
- 5+ years of organizational change management experience (ERP/SAP preferred).
- Proven ability to operate independently as a one-person OCM function.
- Strong writing skills for communications and training content.
- Experience developing training materials for technical or field-based users.
- Strong stakeholder management and facilitation skills.
Preferred Qualifications
- Experience with SAP S/4HANA or similar SAP modules.
- Experience working with system integrators.
- Background supporting transitions from paper-based processes to digital systems.
- Experience in utilities, engineering, or field services environments.
- Hybrid role based in San Diego. Onsite presence required 1–2 days biweekly, occasionally once per month.
- Contract Role Estimated duration is about 4-6 months. Target range is $90-100/hr.