OCM Lead

Description:

• Support clients in achieving sustainable performance and/or improvements within their organizations
• Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
• Lead impact analyses, assess change readiness, and identify key stakeholders
• Provide status reporting of progress, dependencies, issues, risks and overall program health
• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
• Ensure that key change initiatives deliver on business, schedule, and budget objectives
• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
• Develop Executive-level presentations
• Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
• Utilize Project Management frameworks and methods in a variety of roles
• Identify opportunities to provide or create additional client value
• Contribute to internal areas such as business development, people development, recruiting, marketing, and more
• Engage in activities dedicated to supporting our culture
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Maintain program sites as a repository for all project information
• Contribute to the development of high-quality and timely deliverables

Qualifications

• 10+ years’ experience leading significant change management engagements with successful outcomes in complex organizations
• Consulting experience required
• Bachelor’s degree required
• Experience and knowledge of change management principles and methodologies
• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal
• Ability to quickly build trust and value-based relationships with employees at all levels of the organization
• Solid facilitation experience
• Proficient with the Microsoft Office Suite and Project Management frameworks
• Prosci or other Change Management certifications preferred
• Motivated by an entrepreneurial mindset and comfortable with ambiguity
• Confident, self-aware team player open to receiving and providing, effective feedback
• Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results
• Exhibit exceptional communication skills and strong work ethic
• Competent in group facilitation