Supporting drug testing and occupational health services, the full-time Occupational Health Representative will manage client inquiries, handle open orders, and perform data analysis while working remotely. Key responsibilities: Respond to high-volume client inquiries via phone and email, ensuring professional assistance Manage open orders related to drug testing and occupational health services Review medical documents for validity and completeness in compliance with regulations Required qualifications: High school diploma or GED Experience in medical office administration or occupational health preferred Prior experience in drug testing or compliance-related services is preferred Proficiency in Microsoft Office Suite Ability to work in a fast-paced environment with customer service responsibilities