Observability EngineerLocation: Dallas, TX / Westlake Village, CA / Raleigh, NCDuration: FulltimeJob Description:Skills Desired:10+ years of experience in IT Operations/Architecture with 3+ years in Observability.Deep hands-on knowledge of New Relic platform components.Experience integrating New Relic with cloud (AWS, Azure, GCP), Kubernetes, and microservices.Proficient in OpenTelemetry and telemetry data pipelines.Strong understanding of DevOps, SRE principles, and business observability.Roles and Responsibilities:Design end-to-end observability architecture using New Relic (APM, Infra, Logs, Browser, Synthetics, Mobile, and New Relic One Dashboards).Align observability solutions with business KPIs and SLAs.Define instrumentation strategy across services, applications, APIs, containers, and cloud/on-prem infrastructure.Architect integration with ITSM, CI/CD, and collaboration tools.Define golden signals, SLIs/SLOs, and dashboards for business and technical visibility.Provide governance and best practices for tagging, alerting, and entity mapping