O365 Technical Lead

Hybrid Role (3 days a week) in King of Prussia, PA

No C2C - Must be able to work without sponsorship

Our client has a Fulltime need for a Sr. hands‑on professional with expertise in Microsoft O365 and end‑user technology stacks to oversee IT support operations, manage the Microsoft 365 environment, and ensure reliable IT services across the organization. The ideal candidate will bring proven experience in IT consulting companies with 500+ employees, possessing strong technical expertise in Microsoft 365, Intune, Okta, and IT service management. This role requires a blend of operational leadership, technical administration, vendor management skills, and a customer‑focused approach to deliver secure and compliant IT services.

• 8+ years of IT operations, technical support, or O365 administration experience, with at least 2 years in a team lead role
• Proven experience in a 500+ employee organization and/or IT consulting.
• Hands‑on experience with Okta or similar identity and access management solutions.
• Strong knowledge of IT service management frameworks (ITIL, service delivery metrics, SLA/KPI management).
• Excellent leadership, problem‑solving, and communication skills.
• Strong background in endpoint security, mobile device management, and SaaS/cloud adoption.
• Prior experience leading IT transformation IT projects in consulting or pharmaceutical industries.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting