Unknown Company

O2C Operations Lead: Customer Experience & Governance

fort worth, tx • Posted 1 weeks ago
Onsite Full Time Management & Operations

Galderma in the United States (Fort Worth) seeks a Customer Operations Business Lead, O2C, to own governance and performance across outsourced O2C and distribution, ensuring service, compliance, and customer experience expectations are met. You will act as owner for outsourced O2C performance, coordinate with 3PLs, distribution partners, and internal stakeholders, and escalate customer-impacting issues.

The role covers supplier governance, KPI monitoring, escalation management, process

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O2C Operations Lead: Customer Experience & Governance in fort worth at Unknown Company

This position is listed as full time and onsite.

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