Overview
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Escalation testing 12/1/23
Responsibilities
- Generate sales among client accounts, including upsetting and cross-selling
- Operates as the point of contact for assigned customers
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to employer company
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with the sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
Details
- Seniority level: Entry level
- Employment type: Other
- Job function: Other
- Industries: Software Development
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