Overview
The Nursing Supervisor in the Patient Care Coordinators office (PCC) facilitates timely and safe patient flow throughout the hospital, provides management and operational oversight, responds to emergency codes, and ensures the provision of safe, quality patient care. The nursing supervisor ensures each unit is staffed appropriately every shift and delegates support staff to units in need.
Location: Orlando Health ORMC in downtown Orlando. Schedule: Nights 6:45 PM – 7:15 AM; Full time, three 12-hour shifts per week.
Orlando Health ORMC has served the Central Florida community for more than 100 years and is among the largest acute-care facilities in the region. It is the only Level I Trauma Center in Central Florida and holds Magnet® Recognition. The organization offers education programs and well-being services to support employees.
Responsibilities
- Serves as a clinical resource agent to nursing units and allied health departments for problem solving within a given shift.
- Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
- Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.
- Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
- Ensures a visible and collegial leadership presence throughout the facility and shift.
- Serves as a first responder for all emergency code events and house alerts.
- Completes documentation per shift for patient census, events and flow outcomes; proficiently operating databases, bed management programs, and the electronic health record.
- Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
- Responds/resolves team member, patient, family member, and provider concerns and provides follow-up with appropriate individuals.
- Provides support, education, coaching, and mentoring to team members.
- Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies, organ/tissue donation and/or verification of referrals to the Medical Examiner.
- Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
- Manages human resource related functions; including interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and/or conduct, and issuing corrective actions.
- Provides crisis management support and coordinates follow-up actions with the Administrator-on-Call (AOC).
- Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
Qualifications
- Education/Training — Graduate from an accredited school of nursing; Bachelor of Science in Nursing.
- Licensure/Certification — Current professional license as a registered nurse in the State of Florida; National Certification in a specialty area within 2 years; Maintains current BLS; ACLS, PALS, NALS, or TNCC as determined by specialty area.
- Experience — Five (5) years of experience as a registered nurse in the acute care setting; Minimum of 1 year of leadership experience.