Nurse Manager of Surgical Services

Job Summary

The Manager, Nursing Services oversees nursing staff and daily operations to ensure safe, high-quality, patient-centered care. This role coordinates clinical and administrative functions, develops and implements nursing policies, encourages staff development, ensures compliance with healthcare regulations, promotes a positive work environment, and supports organizational goals through leadership and collaboration.

Essential Functions

• Oversees daily operations of nursing services, ensuring that patient care is delivered in accordance with established standards and regulatory requirements.
• Monitors and evaluates patient care quality and safety, identifying and addressing issues promptly to maintain high standards.
• Conducts staff training, orientation, and performance evaluations, fostering professional growth and development.
• Demonstrates responsible decision-making in planning, providing, and delegating care based on patient assessments and team capabilities.
• Maintains accurate and timely documentation in compliance with organizational and regulatory guidelines.
• Delegates tasks and duties appropriately to members of the healthcare team, ensuring accountability and competence.
• Creates and maintains a safe, organized, and welcoming environment for patients, staff, and visitors.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Provides leadership, mentorship, and professional development opportunities for departmental staff.
  • Schedules employees to ensure effective use of resources and consults with Director on staffing issues.
  • Conducts performance evaluations, sets goals, and provides feedback to staff on performance and development.
• Strategic Planning and Financial Oversight
  • Develops and manages departmental budget ensuring cost-effective operations while maintaining high quality service.
  • Monitors expenditures, ensuring cost-effective delivery of services.
  • Evaluates and implements new technologies to enhance operational efficiency.
  • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiency.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies and may oversee the accreditation process with relevant agencies to ensure that services meet or exceed industry standards.
  • Participates in audits, inspections, and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy, consistency, and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
• Staff Responsibilities
  • May work in a staff role when required, ensuring that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelor's Degree in a relevant field required, or
• Four (4) plus years of direct experience in lieu of a Bachelor's degree required.
• Master's Degree preferred.
• 2-4 years of experience in a closely related field with Bachelor's degree required.
• 2-4 years of previous leadership experience preferred.

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical-thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time-management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data-analysis tools.

Licenses and Certifications

• RN – Registered Nurse – State Licensure and/or Compact State Licensure required.
• BCLS – Basic Life Support required.
• ACLS – Advanced Cardiac Life Support preferred.