Supporting administrative care management activities, the full-time North Carolina Care Coordinator will perform outreach, answer inbound calls, and schedule services while serving as a point of contact for members, providers, and staff in a remote environment. Key responsibilities: Conduct outreach to members via phone to assist with care plan next steps and resource connections Provide front-line support for member and provider inquiries, explaining care plan procedures and protocols Document and maintain non-clinical member records in compliance with state and regulatory requirements Required qualifications: High School diploma or GED 1 - 2 years of related experience Knowledge of health plan activities and resources Ability to address Social Determinants of Health (SDOH) needs Must reside in North Carolina and be authorized to work in the U.S. without employment-based visa sponsorship
North Carolina Care Coordinator in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.