Seeking a dedicated North Carolina Answering Service Agent, this remote position will manage inbound and outbound calls, perform lead intakes, and provide exceptional customer support while adhering to industry-specific guidelines. Key responsibilities Answer and make calls with professionalism and accuracy, following call scripts Perform lead intakes, document details, and schedule appointments as needed Provide support through live chat, SMS, and email while ensuring clear communication Required qualifications Intermediate to advanced computer skills Empathetic and compassionate approach to customer interactions Ability to multi-task and remain focused in a fast-paced environment Strong listening skills with a keen attention to detail Excellent verbal and written communication skills
North Carolina Answering Service Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.