A technology service provider is seeking a Help Desk Team Lead to oversee the operations of their help desk team. The role involves managing technicians, optimizing processes using ConnectWise, and ensuring superior client service. Ideal candidates will have strong leadership experience and technical expertise in help desk operations. This position offers competitive compensation, comprehensive health insurance, and a supportive team environment. Join a trusted local business with a focus on innovation and collaboration.
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NOC Help Desk Team Lead: Lead, SLA & VIP Support in grand rapids at Unknown Company
This position is listed as full time and onsite.