- Night shift: Working hours Sun-Thurs 12am-8am EST. Hybrid.
- Fast-paced Operational role supporting the FX business.
Financial services firm specializing in the FX space. Office located in Iselin, NJ.
Job Description
Shift Schedule: Sunday through Friday, 12:00 AM to 8:00 AM EST.
Key Responsibilities
- Monitor production and testing environments to ensure operational services run smoothly and efficiently.
- Oversee payment funding and settlement activities, escalating exceptions and service disruptions as necessary.
- Execute contingency and incident management procedures when critical processing deadlines are at risk.
- Complete scheduled operational tasks and system checks in accordance with established procedures.
- Identify, investigate, and escalate system, network, application, and data-feed issues impacting service delivery.
- Coordinate with clients, liquidity providers, financial institutions, market infrastructures, and other external stakeholders regarding operational activities and testing initiatives.
- Track key operational timelines and ensure critical market deadlines are successfully met.
- Deliver exceptional service and support to existing and prospective clients.
- Maintain compliance with applicable internal policies, regulatory requirements, sanctions controls, and anti-money laundering standards.
- Support user acceptance testing and operational readiness activities for new products, enhancements, and strategic initiatives.
- Partner with technology, risk, compliance, legal, and business teams to resolve issues and improve operational performance.
- Produce and distribute operational reports, management updates, and client communications.
- Contribute to process improvements, control enhancements, and operational efficiency initiatives.
- Participate in projects by providing operational expertise, testing support, documentation updates, and implementation assistance.
- Assist in driving continuous improvement and strategic operational goals across the organisation.
The Successful Applicant
- Strong understanding of international payments and financial market operations.
- Experience working in a high-volume, high-value, time-critical processing environment.
- Knowledge of payment systems, settlement processes, reconciliations, trade processing, and standing settlement instructions.
- Experience handling complex operational investigations and issue resolution.
- Demonstrated ability to interact directly with clients and external counterparties.
- Working knowledge of SWIFT messaging, connectivity, and industry terminology.
- Strong Microsoft Office skills, particularly Excel, Word, and Outlook.
- Experience using incident management, ticketing, or problem-management tools is advantageous.
- Ability to prioritise effectively and remain composed under strict deadlines.
- Bachelor's degree in Finance, Economics, Mathematics, Business, or a related field.
- Experience supporting critical operational services within a global financial services organisation.
- Prior exposure to banking, payments, treasury operations, settlement, or capital markets environments.
- Understanding of front-office, middle-office, and back-office workflows is preferred.
- Base salary $88,000 - $110,000
- Additional 35% differential added to each paycheck to compensate for challenge of working untraditional hours
- Bonus & benefits
- Great team
Contact
Lauren Van Manen
Quote job ref
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Night Shift FX Ops Associate in iselin at Unknown Company
This position is listed as full time and hybrid.