Next Generation Desktop (NGDE) Systems AdministratorOwn your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing to a mission that protects our nation every day. CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what's next.
Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we'll strengthen continuity and drive the next generation of innovation.As a Next Generation Desktop (NGDE) Systems Administrator supporting CIO Infrastructure Services, you will maintain, secure, and optimize a large-scale thin client and virtual desktop ecosystem that delivers multidomain access across distributed environments. You will ensure resilient, high performance desktop delivery platforms, sustain enterprise wide availability, and support modernization efforts that enhance user productivity and mission readiness.
Your work enables fast, secure access to critical resources across a modern, virtualized desktop enterprise.Key Responsibilities:Administer, operate, and maintain NGDE thin client and virtual desktop systems, ensuring reliable access to multiple networks and virtualized environmentsMonitor NGDE infrastructure health, availability, storage utilization, network routing, and console status, resolving alerts and addressing performance degradationsManage enterprise distribution consoles, licensing, session management, routing assignments, authentication sources, and cluster/cell configurationsSupport integration and sustainment of server side and backend components including connection brokers, certificates, device firmware, and virtualization platformsTroubleshoot complex NGDE issues including session failures, connectivity problems, certificate issues, authentication errors, and client to cluster routing challengesImplement configuration updates, version changes, hardware improvements, and operational adjustments to maintain secure, optimized NGDE environmentsMaintain documentation, system inventories, SOPs, and configuration artifacts supporting change control, sustainment, and continuous improvementCollaborate with engineering, network, cybersecurity, endpoint, and virtualization teams to integrate new capabilities, support modernization efforts, and maintain cross domain accessibilityApply security patches, client updates, firmware changes, and backend platform fixes across NGDE systems to maintain compliance with security and configuration baselinesIdentify and remediate noncompliant NGDE components by reviewing vulnerability and compliance reports, resolving patch exceptions, and validating corrective actions across multinetwork environmentsWhat You'll Need to Succeed:Experience Requirements: NGDE Systems Administrator Senior - Requires a Bachelor's degree in an IT-related field or 8+ years of relevant IT experience in lieu of a degree. NGDE Systems Administrator Principal - Requires a Bachelor's degree in an IT-related field or 10+ years of relevant IT experience in lieu of a degree. NGDE Systems Administrator Sr.
Principal - Requires a Bachelor's degree in an IT-related field or 12+ years of relevant IT experience in lieu of a degree.Clearance: Active TS/SCI clearance with a favorable polygraphMeet DoD 8140 Information Assurance Workforce certification requirements (e.g. Security+ CE)Additional required certification & training - Forcepoint Trusted Thin Client (40hrs course)Hands on experience administering thin client, VDI, or multinetwork desktop delivery environmentsStrong proficiency with virtual desktop platforms, session management, certificate services, client imaging, routing rules, and remote administrationExperience with secure configuration practices, desktop hardening, and compliance enforcementFamiliarity with patching processes, version updates, vulnerability remediation, and configuration compliance auditingAbility to diagnose and resolve complex NGDE, authentication, connectivity, and routing issuesStrong documentation, communication, and cross team collaboration skillsUS citizenship requiredLocation: Onsite
Next Generation Desktop (NGDE) Systems Administrator - TS/SCI with Poly in md at Unknown Company
This position is listed as full time and able to be worked remotely.