New York Licensed RN Care Navigator

Working remotely, the New York Licensed RN Care Navigator will manage a caseload focused on kidney health management, facilitating high-quality patient outcomes through care coordination, member education, and collaboration with healthcare providers. Key responsibilities Handle inbound and outbound calls to deliver exceptional service and educate members on kidney health and treatment options Engage members in HealthMap's Kidney Health Program and follow up based on complexity and policy guidelines Coordinate care as a liaison between patients, their support networks, and healthcare providers to resolve issues and support self-management Required qualifications Active, unrestricted RN license in New York Bachelor's degree required, or 6+ years of RN experience including 3+ years in case management may be considered in lieu of a degree CCM certification preferred Three years of experience in case management preferred Experience working with nephrology or cardiology patients preferred