New Product Development Engineer (Data Centers)

Job Description

The NPDI Engineer is a lead service role responsible for planning and executing turnkey deployment programs across complex customer environments. This role owns execution readiness and delivery alignment for programs involving thermal and AC/DC power management products, ensuring deployment strategies are scalable, repeatable, and aligned with serviceability standards.

The role collaborates closely with Engineering, Product Management, Service Operations, Technical Support, and other cross-functional stakeholders to drive program success. This includes enabling integrated solutions and modular deployments, supporting field execution, and ensuring deployment risks—including failure modes—are proactively identified and mitigated.

Key Responsibilities

• Lead turnkey deployment programs across NPDI initiatives managing risks and execution dependencies to ensure on-time and high-quality delivery. Interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products

• Represent Services in design reviews, product reviews, and phase gate milestones; ensuring deployment, serviceability, and field execution considerations are incorporated early in development.

• Own Services deployment readiness, ensuring products and solutions are fully executable in the field with validated procedures, tools, and trained teams.

• Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment, identifying potential risks in thermal and AC/DC power systems, validating mitigation strategies, and ensuring learnings are incorporated into deployment standards and service procedures.

• Coordinate cross-functional execution alignment across Engineering, Services, Operations, and external stakeholders to remove roadblocks and maintain program momentum.

• Develop and standardize deployment playbooks, including installation procedures, commissioning workflows, troubleshooting guidance, and service documentation to ensure consistent execution globally.

• Monitor early deployment performance and quality, tracking startup outcomes and field issues, and driving feedback loops into Engineering and Product Management for continuous improvement.

• Support parts and logistics readiness, including spare strategy, service kits, and materials planning required to sustain deployment and operational support.

• Attend beta startups and first-article startups to ensure service readiness

Salary: 140k+ USD

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Skills and Requirements

• Bachelor’s degree in Engineering (Mechanical, Electrical, Thermal, or related discipline) or equivalent experience.

• Required technical experience:

o Strong background in thermal management systems (e.g., liquid cooling, high-density cooling applications).

o Experience with AC/DC power management systems and their application in critical infrastructure deployments.

o Experience with integrated and modular solutions and systems.

• Experience working with field service, service operations, or customer-facing technical execution teams, particularly in deployment or commissioning scenarios.

• Ability to interpret technical documentation (electrical diagrams, mechanical drawings, piping layouts) and apply insights to deployment readiness and troubleshooting. • Project Management Certification, PMP

• Advanced Engineering Masters, MBA, or Engineering Management Certifications

• Experience within standard product development lifecycle and APQP processes