- Lead a remote customer support team in Thailand.
- Build a high-performing team through coaching and performance management.
- Manage daily operations and customer escalations.
What You'll Do:
- Oversee support operations, ticket distribution, and workload.
- Collaborate with global teams during system incidents.
- Use data to drive process improvements and customer satisfaction.
What We Offer:
- Remote-first culture with flexible PTO.
- Professional development and upskilling opportunities.
- Inclusive and diverse global team.
Cloudbeds
Cloudbeds is a hospitality software platform that powers hotels across 150 countries, processing billions in bookings annually. They have 650+ team members across 40+ countries and foster a remote-first culture with a focus on innovation and diversity.
#J-18808-LjbffrNew Lead, Customer Support - Thailand (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.