New Flex CDP Customer Service Representative (Fully Remote)

• Serve as a key point of contact for Flex Benefit plan participants and clients.
• Deliver timely, accurate service via phone and email while following HIPAA guidelines.

Key Responsibilities:

• Support participants and clients with eligibility, benefits, claims, and general plan inquiries.
• Document all interactions accurately and educate members on self-service options.

What We Offer:

• Comprehensive medical, dental, vision, and life insurance coverage.
• 401(k) with employer match, PTO, disability leave, and Employee Assistance Program.

Point C

PointC is a national third-party administrator that delivers customized self-funded benefit programs and innovative cost containment solutions. It is a mission-driven company with a collaborative culture focused on innovation, inclusion, and partnership.