New Customer Registration Manager (Fully Remote)

• Own the end-to-end processing of all customer registration requests across platforms, tools, and internal systems.
• Maintain accurate tracking, build dashboards, and produce regular reports on registration volumes, completion rates, and SLA adherence.

What you'll bring:

• 3+ years in operations, customer success, or registration/onboarding management, ideally in a SaaS or CPaaS environment.
• Strong CRM and project tracking skills with tools like Salesforce, Jira, or Asana, plus excellent communication and stakeholder management.

How you'll benefit:

• Discretionary Time Off and private medical healthcare.
• Pension scheme and access to the Ericsson support line.

Vonage

Vonage is a global cloud communications leader, providing programmable APIs, unified communications, and contact center solutions. It operates in the $10B+ communications API market and empowers brands like Airbnb, Viber, WhatsApp, and Snapchat with a diverse and innovative culture.