New Business Case Manager

To support a growing team, the full-time remote New Business Case Manager will review and process case work, analyze information for appropriate actions, and ensure timely communication with clients and partners. Key responsibilities: Review, evaluate, and process case work according to department procedures Analyze case information and identify appropriate actions while ensuring system updates Communicate effectively with producers and external parties, setting proper expectations Required qualifications: College degree or equivalent work experience preferred Experience in customer service, preferably within the financial services industry Ability to work effectively in a team environment Proven capability to handle high-volume, fast-paced assignments with accuracy Understanding of New Business and Underwriting terminology