Neurology Triage Nurse

Neurology Triage Nurse

Job Summary

The Division of Pediatric Neurology at the University of Utah School of Medicine is seeking a Clinical Nurse to function as a member of the neurology triage team. This position is responsible for delivering professional nursing care to patients via phone or patient portal. The Clinical Nurse will utilize strong organizational and leadership skills to assess patient status; implement clinical nursing interventions to modify symptoms; develop, implement and evaluate patient care plans to enhance and improve outcomes and ensure a safe and therapeutic environment.

The Department of Pediatrics is the second largest department in the University of Utah School of Medicine and one of the largest pediatric departments in the country. We are committed to improving the lives of children through excellence in advocacy, education, research, and clinical care. For more information about the Department of Pediatrics, please visit: Mutual respect and appreciation are highly valued in the department.

Benefits

• Excellent healthcare coverage at affordable rates (see the Summary Comparison for more information)
• 14.2% retirement contributions
• Generous paid leave time
• 11 paid holidays per year
• 50% tuition reduction for employees, spouses, and dependent children
• Flex spending accounts
• University provided basic employee life insurance coverage equal to a salary of up to $25,000
• Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet
• Free transit on most UTA services
• Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
• Professional development opportunities

Responsibilities

Essential Functions

1. Performs phone management with patients' parents, chart review, care coordination, triage, and problem management.
2. Discusses patient and family concerns over the phone and/or via the electronic health record.
3. Provides patient/family education surrounding common neurological conditions.
4. Communicates adjustments in treatment plan to families.
5. Formulates care plans for specific patients and documents the nursing process in patient's record.
6. Evaluates patient response to interventions and modifies plan of care as needed to achieve health care goals. Communicates adjustments or changes in treatment plans to patient/family.
7. Develops and participates in educating patients and their families about care programs.
8. Communicates lab & other test results to families.
9. Provides medication refills.
10. Assists providers and staff with patient-related paperwork such as letters of medical necessity, DMV forms, school care plans, and preauthorization.
11. Maintains a safe and therapeutic patient care environment.
12. Works closely with triage team to provide high quality, efficient care to patients and their families.
13. Keeps current on advances in nursing care by participating in educational programs.
14. Orients and educates new staff in nursing techniques and departmental procedures.
15. Utilizes knowledge of medications, procedures, infection control, and safety precaution, and initiates appropriate interventions in crisis situations.
16. Participates in total quality management to positively affect patient and system outcomes to improve care.

Additional Responsibilities

1. Meet with each patient and their parents to review any questions they may have regarding their visit.
2. Educate the patient and their parents regarding any new medications prescribed.
3. Work with clinic MAs to keep the clinic running smoothly.
4. Assist providers.
5. Triage phone messages received by patients and families seen in clinic.

Comments

The above responsibilities will be shared with other nurses and medical assistants in the Department. Incumbent will be expected to provide high-quality patient care in an organization focused on patient safety, patient and parent satisfaction, and positive patient outcomes; advocates for patients and families to ensure unique needs are met; collaborates with highly skilled team members dedicated to achieving patient goals and providing world class care; actively participates in educational opportunities. Education in patient management is ongoing with the help of division practitioners and support staff. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.

Minimum Qualifications

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
• Current license to practice as a Registered Nurse in the State of Utah, or obtain one within 90 days of hire under the interstate compact if switching residency to State of Utah. Must maintain current Interstate Compact (multi-state) license if residency is not being changed to Utah.
• Immunization according to CDC standards and hospital policy; limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.

• Some positions may require additional certifications such as Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), or Neonatal Resuscitation Program (NRP) within one year of hire.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Requisition Number: PRN45593B

Full Time or Part Time: Full Time

Work Schedule Summary: Monday through Friday, 8 hours per day with availability from 7:00 am - 5:30 pm. Opportunities for a compressed 4‑day, 10‑hour schedule may be available after completing initial training periods, depending on operational needs and supervisor approval. Opportunities for a hybrid telework schedule may be considered after the initial training period, provided the arrangement is supported by operational needs and individual performance. Telework arrangements are not guaranteed and may be modified or discontinued at any time based on business requirements or performance. Employees approved for hybrid telework must provide their own private workspace, secure internet connection, and demonstrate the ability to work independently.

Department: 00848 – Pediatric Administration

Location: Campus

Pay Rate Range: $32.14 – $38.31

Close Date: 10/8/2026

Open Until Filled