Network Voice EngineerPosition Overview: We're seeking a Network Voice Engineer to join BWXT's forward-thinking IT Infrastructure team. In this role, you'll support and enhance enterprise network voice systems, with a primary focus on our Lynchburg Mt. Athos facilities.
This is an excellent opportunity for someone who thrives in high-security, high-availability environments and enjoys solving complex technical challenges. The ideal candidate is self-driven, adaptable, and comfortable working in a large manufacturing setting where reliability and precision are essential.Location: On-site | Lynchburg, Virginia, in our secured facilityYour Day-to-Day as a Network Voice Engineer:Support and administer the Cisco Call Manager environment, including MACDs, patching, and troubleshooting.Configure and support Microsoft Teams collaboration (meetings, video, calling)Lead patching, upgrades, and asset management for all voice and video equipment across multiple networks.Monitor, document, and resolve call quality issues and service interruptions.Provide evening/weekend maintenance and travel support as needed.Maintain accurate documentation of network closets and cabling infrastructureCollaborate with network engineers to evaluate current technologies and implement new solutions.Required Qualifications:Bachelor's degree in Computer Science, Information Systems, or equivalent experienceMinimum 1 year of professional voice experience and at least 3 years of overall IT experienceExperience with MS Teams voice/video or Cisco CUCM/Webex, plus conference room supportWorking knowledge of voice technologies (SIP, PRI, POTS, Gateways, Softphones, Fax)Eagerness to learn new technologies and take on increasingly complex challengesExperience supporting multi-site environments and end users/help deskExceptional interpersonal and customer service skillsStrong written and verbal communication skillsStrong attention to detail and comfort working in a manufacturing environmentMust be a U.S. CitizenAbility to obtain and maintain a DOE clearancePay: $65,000 - $103,000