Job Description
Job Description
Pay Range: $18.00hr - $23.00hr
Job Overview:
The position requires 4+ years of experience in supporting and managing network infrastructure and network-related devices. The role involves racking, stacking, cabling, and decommissioning network hardware devices, as well as providing site services support for network device maintenance (console/remote). IT and telecoms experience is required across routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and VSATs.
Responsibilities:
* Respond to ServiceNow incident tickets.
* Perform patching cable installation and recovery.
* Install power leads.
* Install, remove, or swap equipment.
* Locate and identify network circuits and tag the demark location.
* Provide escort services for third-party vendors or subcontractors wherever support is being provided.
* Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents.
* Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence.
* Troubleshoot and patch power cables.
* Identify switch port locations.
* Ping key devices and perform DNS lookups.
* Troubleshoot, install, and, where necessary, remove equipment and components, performing visual checks for hardware failure lights, console error messages, power status, and hardware labels during troubleshooting.
* Assist with the identification and reporting of communications room environmental issues to the organization, such as lack of cooling or water leaks.
* Perform IMAC activities for end-user business LAN and voice devices.
* Adhere to change management procedures and practices.
* Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided.
* Adhere to Business Continuity Plans and Disaster Recovery Plans.
* Provide smart hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair.
* Support WiFi and BLE systems.
* Perform microwave systems installation, maintenance, troubleshooting, and repair.
* Perform radio systems (HF, VHF, UHF, 2-way, radar) installation, maintenance, troubleshooting, and repair.
* Perform VSAT installation, maintenance, troubleshooting, and repair.
* Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M.
* Support lpWAN (low-power WAN) systems such as LoRaWAN and other IIoT/OT systems.
* Deploy pre-wired solar panel/battery power systems at ground level, performing visual maintenance, troubleshooting, and repair.
* Execute IP Telephony (IPT) installations at end-user locations.
* Handle specialty telecom systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems installation, maintenance, troubleshooting, and repair, specifically for remote and offshore sites.
* Work cooperatively and collaboratively across internal and external organizations, including design and engineering teams, global service desks, operations centers, telecommunications vendors, and managed service providers, to restore services.
* Support IT and telecoms requirements for business units, major capital projects, and merger, acquisition, and divestiture projects as guided by the network team.
* Participate in root cause analysis following incidents.
Benefits:
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* 401(k) Retirement Plan
* Health Savings
Job Description
Pay Range: $18.00hr - $23.00hr
Job Overview:
The position requires 4+ years of experience in supporting and managing network infrastructure and network-related devices. The role involves racking, stacking, cabling, and decommissioning network hardware devices, as well as providing site services support for network device maintenance (console/remote). IT and telecoms experience is required across routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and VSATs.
Responsibilities:
* Respond to ServiceNow incident tickets.
* Perform patching cable installation and recovery.
* Install power leads.
* Install, remove, or swap equipment.
* Locate and identify network circuits and tag the demark location.
* Provide escort services for third-party vendors or subcontractors wherever support is being provided.
* Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents.
* Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence.
* Troubleshoot and patch power cables.
* Identify switch port locations.
* Ping key devices and perform DNS lookups.
* Troubleshoot, install, and, where necessary, remove equipment and components, performing visual checks for hardware failure lights, console error messages, power status, and hardware labels during troubleshooting.
* Assist with the identification and reporting of communications room environmental issues to the organization, such as lack of cooling or water leaks.
* Perform IMAC activities for end-user business LAN and voice devices.
* Adhere to change management procedures and practices.
* Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided.
* Adhere to Business Continuity Plans and Disaster Recovery Plans.
* Provide smart hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair.
* Support WiFi and BLE systems.
* Perform microwave systems installation, maintenance, troubleshooting, and repair.
* Perform radio systems (HF, VHF, UHF, 2-way, radar) installation, maintenance, troubleshooting, and repair.
* Perform VSAT installation, maintenance, troubleshooting, and repair.
* Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M.
* Support lpWAN (low-power WAN) systems such as LoRaWAN and other IIoT/OT systems.
* Deploy pre-wired solar panel/battery power systems at ground level, performing visual maintenance, troubleshooting, and repair.
* Execute IP Telephony (IPT) installations at end-user locations.
* Handle specialty telecom systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems installation, maintenance, troubleshooting, and repair, specifically for remote and offshore sites.
* Work cooperatively and collaboratively across internal and external organizations, including design and engineering teams, global service desks, operations centers, telecommunications vendors, and managed service providers, to restore services.
* Support IT and telecoms requirements for business units, major capital projects, and merger, acquisition, and divestiture projects as guided by the network team.
* Participate in root cause analysis following incidents.
Benefits:
Our Benefits Include:
* Medical, Dental, and Vision Insurance
* 401(k) Retirement Plan
* Health Savings
Network Technician in covington at Unknown Company
This position is listed as contract and able to be worked remotely.