Network Technician – Intermediate (Network Support Specialist)Location: Columbia, SC 29201 (Onsite) Work Type: Fully Onsite Duration: 6 Months Interview Process: Two Rounds – Virtual (Microsoft Teams Panel)Work EnvironmentTeam Size: 3Dress Code: Work CasualTravel Required: Yes – throughout South Carolina (same-day travel only unless scheduled), Candidate must have a VALID Driver's License in order to drive a State Vehicle to various locations within State.On-Call Rotation: Every 3 weeks (critical network outages)Daily Duties & ResponsibilitiesRespond to and resolve help desk tickets related to wired and wireless network issuesProvide Level 1 and Level 2 on-call support for critical site network outagesPerform network account onboarding and offboarding using custom scriptsAssist with infrastructure incidents and escalationsSupport network rollouts, upgrades, cleanup, and remediation effortsParticipate in planning and execution of network infrastructure improvementsMaintain documentation and inventory of network assetsPerform Microsoft administrative tasks including:Microsoft Entra ID (Azure AD) managementGroup Policy administrationUser provisioning and access managementMicrosoft 365 administrationAssist with Windows Server administration:Basic server maintenanceMonitoring and performance tuningPatch management and updatesRequired Skills5+ years of experience with Microsoft Entra ID (Azure AD)5+ years of experience with Microsoft administration5+ years of experience in Windows Server environments10+ years of hands-on troubleshooting experience in networking (wired and wireless)5+ years of experience in customer servicePreferred SkillsExperience working in wiring closetsExperience with Ruckus switchesExperience with Deskpro Ticketing SystemExperience with Active Directory, DNS, and Group PolicyAbout UsInterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status.
We also are a Google Cloud and Oracle partner company.