Network - Technical Delivery Manager (Senior)

Technical Delivery Manager (Senior)
North Chicago, IL

$150,000/yr - $190,000/yr + benefits

MUST:

• Active Secret clearance required
• Senior Technical Delivery Manager
• 8+ years of overall enterprise IT work
• Recent experience coordinating AI adoption, automation, analytics, technology pilots, or digital transformation initiatives
• 5+ delivery years leading teams
• 5+ years enterprise network operations experience including WAN, LAN, routing, switching, firewalls, load balancers, wireless infrastructure, and network monitoring
• AWS cloud infrastructure and hybrid cloud connectivity experience
• Technical service delivery, incident management, change management, outage response, risk management, and customer communication experience
• Experience leading service restoration, disaster recovery, and continuity of operations
• One is required: Security+ CE, CISM, CISSP, CAP, CASP+ CE, GSLC, or CCISO
• Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or related discipline; equivalent experience may be considered

DUTIES:

• Lead onsite technical service delivery for a mission-critical DoD environment
• Oversee enterprise network operations and related infrastructure services
• Manage WAN and LAN services, routing and switching, firewalls, load balancers, wireless infrastructure, network monitoring, and hybrid cloud connectivity
• Coordinate with systems, cloud, cybersecurity, application, data, vendor, and civilian teams
• Lead, mentor, onboard, train, and manage technical staff
• Manage outages, incidents, network service restoration, COOP, disaster recovery, and escalation activities
• Develop and maintain outage procedures, recovery playbooks, incident response plans, and escalation paths
• Partner with customer stakeholders to transition approved AI capabilities into secure operational use
• Monitor service performance, risks, blockers, deliverables, and customer expectations
• Support enterprise modernization and continuous service improvement

Progression Inc. is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. #INDPRO