As a fully remote Network Support Specialist, the candidate will conduct outreach to dental offices, update provider records, and collaborate across departments to ensure network stability and compliance in a full-time capacity. Key responsibilities Conduct outbound outreach to dental offices to confirm demographic and directory information Update source systems and provider records to maintain data integrity and support compliance Assist with troubleshooting and resolving complex inquiries, providing status updates as needed Required qualifications High school diploma or equivalent Knowledge of Microsoft Excel and Outlook Experience working in web-based systems Ability to work independently and as part of a team Adaptability to changing business priorities and environments