- Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues
- Monitor and provide maintenance for all related infrastructure
- Ensure the control, integrity, and accessibility of the cloud environment
- Implements large, complex enterprise-class solutions
- Lead tasks relating to system architecture enhancements, problem management, fleet
- Lead Workload/Workforce Management and Optimization related tasks
- Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business
- Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
- Share knowledge with other Engineers and Administrators on the support floor
Requirements
- High School Diploma is required
- Bachelor's degree in computer science or related field of study is preferred
- Minimum of three years of relevant experience
- Cisco Certified Network Associate (CCNA) is required
- Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred
- Ability to work with F5 load balancers
- Experience with Palo Alto firewalls
- Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling
- Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems
- Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN)
- Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications
- Excellent communication skills and the ability to articulate complex scenarios with clear solutions
- Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
Core Competencies
Demonstrates expertise in cloud infrastructure management, network security, and system architecture, with a strong focus on customer relationship building and technical problem resolution. Proficient in implementing secure network solutions and optimizing workload management.
Highest-signal resume keywords
- Cisco Certified Network Associate (CCNA)
- Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE)
- Experience with F5 Load Balancers
- Advanced Knowledge of Virtualization Technologies
- Experience with Network and Server Hardware Infrastructures
ATS Optimization Keywords
Hard Skills
- Cloud Infrastructure Management
- Network Security
- System Architecture Design
- Ethical Hacking
- Firewall Technologies
- Intrusion Detection/Prevention
- Secure Coding Practices
- Identity and Access Management
- Application Security
- Encryption Technologies
Soft Skills
- Excellent Communication Skills
- Problem Management
- Collaboration with Stakeholders
- Knowledge Sharing
Certifications & Qualifications
- Cisco Certified Network Associate (CCNA)
- Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE)
Industry Keywords
- Cloud Environment Control
- Workload Management
- Fleet Management
- Threat Modeling
- DNS
- SOA
- Database Applications
- Web Applications
Tools & Technologies
- Palo Alto Firewalls
- Windows Operating System
- Unix/Linux Operating System
- NAS Storage Technologies
- SAN Storage Technologies