Providing advanced support in a hybrid work environment, the full-time Network Operations Technologist will manage LAN, WAN, Wireless, and Voice design and troubleshooting in a Cisco networking setting while mentoring junior team members. Key responsibilities Serve as the initial and escalation resource for network-related issues within the Network Operations team Perform in-depth operational, troubleshooting, and administrative duties for various network and communication technologies Provide technical guidance and support to less experienced Network Operations personnel Required qualifications Bachelor's degree in Computer Science, Management Information Systems, Computer Engineering, or related field required Minimum of 3 years of applicable experience in a technology environment Cisco Certified Network Associate (CCNA) certification preferred