Network Operations Center Technician

We're Hiring | NOC / Network Monitoring Technician – Junior

Learn more about the general tasks related to this opportunity below, as well as required skills.

Location: Raleigh, NC (100% Onsite)

Shift: Night Shift (Weekends/Holidays may be required)

Employment Type: 4-Month Contract-to-Hire

Local Candidates Preferred | In-Person Interview

We are seeking a NOC / Network Monitoring Technician to support a 24/7 mission-critical network operations environment.

Key Responsibilities:

• Monitor network dashboards, alerts, outages, and service disruptions.
• Create, update, and manage incident tickets through resolution.
• Perform initial troubleshooting and escalate issues to Tier II teams.
• Coordinate with vendors and technical support teams.
• Document incidents, troubleshooting activities, and shift handovers.
• Support incident response and service restoration activities.

Required Skills:

• 3+ years of relevant experience in network monitoring, technical support, or incident management.
• Knowledge of IP connectivity, networking, and telecommunications.
• Experience with ticketing systems, incident escalation, and monitoring tools.
• Strong communication, documentation, and problem-solving skills.
• Ability to work onsite during overnight shifts. xhqgsiq

Important: Candidates must be authorized to work in the U.S. without sponsorship for permanent employment.