Network Operations Center (NOC) Technician / Network ControllerNetwork Operations Center (NOC) Technician / Network ControllerLocation: Scott AFB Clearance Required: Active Secret (Top Secret Eligible) Shift: Operations (Shift Work Potentially Required)Position OverviewCarverBeth is seeking highly motivated and technically skilled Network Operations Center (NOC) Technicians / Network Controllers to support mission-critical Department of Defense (DoD) networks. This role provides real-time operational support, fault management, and network restoration across global enterprise environments, including the Defense Information Systems Network (DISN).As part of CarverBeth's elite operations team, you will play a critical role in maintaining global network availability, supporting mission partners, and ensuring rapid resolution of network incidents across multiple theaters. A significant part of this effort will include circuit migrations off legacy systems Cisco 15454 and Sycamore SN9K to modernized MPLS and Transport equipment.Primary ResponsibilitiesCreate, update, and manage incident tickets using IT Service Management (ITSM) toolsMonitor network events and system performance across multiple platforms in a 24x7x365 environmentPerform incident correlation and fault analysis, including alarm filtering, root cause identification, and impact assessmentIsolate and troubleshoot network faults across systems, hardware, software, circuits, and facilitiesCoordinate with internal teams and external service providers to resolve incidents and restore servicesProvide real-time situational awareness and notifications to leadership and mission partnersExecute network/service restoration activities, including rerouting and normalization of services during outages or degradationsTrack and document incidents, reroutes, and resolutions within configuration management databases (CMDB)Support Tier 1 / Tier 2 operations for outages, service degradation, and incident responseEscalate incidents appropriately and provide detailed status reporting and communicationCollaborate with shift leads and Operations & Maintenance (O&M) leadership for guidance and executionContribute to training, SOP development, and continuous process improvement within the NOCProvide technical expertise and guidance to peers and customers for complex network issuesOperate and troubleshoot across DISN technologies including:Routers, switches, and crypto devicesOptical transport (DWDM, MSPP, Optical Switching)Vendor platforms (Cisco, Juniper, Promina, etc.)DSN/DRSN and video servicesBasic QualificationsActive DoD 8570 IAT Level II Certification (Security+ CE or equivalent) at start dateAbility to work in a 24/7 shift-based operational environmentExperience in one or more of the following:Alarm surveillanceFault managementLAN maintenancePerformance monitoringHands-on expertise in three or more of the following:Routers, switches, crypto devicesCisco / Juniper platformsOptical transport (DWDM, MSPP)DSN/DRSN or video servicesStrong understanding of IP and transport network topologiesActive Secret clearance with the ability to obtain and maintain Top SecretPreferred QualificationsExperience in Tech Control Facility or Cyber Transport OperationsFamiliarity with circuit provisioning, vendor coordination, and telecom operationsKnowledge of IP architecture and enterprise network designBackground in Telco NOC, OSP/ISP (Outside/Inside Plant) environmentsProficiency with Microsoft Office tools (Outlook, Excel, Word, PowerPoint, Teams)Experience with:Change management processesAdvanced fault and performance monitoring toolsAdditional certifications highly desired:CCNA / CCNP / CCIECySA+, CASP+JNCIA / JNCIEITIL v4SolarWinds Certified ProfessionalF5 Certified SpecialistCitrix (CCA-N / CCA-V)Or refer someone