Overview
This range is provided by Franklin Fitch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$95,000.00/yr - $110,000.00/yr
What’s in it for you
- Working as a team to take ownership of the infrastructure within a law firm
- Competitive salary of 95-110k
- Good benefits package
- Fully remote work
- 7pm-7.30 am Friday to Sunday
Responsibilities
- Remotely monitor network connectivity and speed
- Go on-site if there is a critical situation
- Remote troubleshooting of network and systems issues
- Lead and partake in incident response
- Perform a root cause analysis, and escalate to the engineering team when needed
- Report to the Network Operations Senior Manager
Must-Haves
- Minimum 5 years of experience in an IT Support role
Experience troubleshooting
- Cisco routing and switching
- Windows, Office 365 and Microsoft Exchange
- VMware
Good-to-haves
- Familiarity of HA concepts and technology
Seniority level
- Associate
Employment type
- Full-time
Job function
- Information Technology
Industries
- Law Practice
- Legal Services
- IT Services and IT Consulting