Network Operations Center Coordinator

Operations CoordinatorThe Operations Coordinator is a crucial member of the Network Operations Center who provides operational assistance and coordination.

The role demands an individual capable of liaising with different operational teams, managing communications, and assisting in operational challenges such as weather disruptions and ramp congestion. This position involves shift work, with responsibilities spanning PM and midnight shifts to ensure 24/7 operational coverage.ResponsibilitiesEssential Duties and Responsibilities:Shift-Based Operational Support: Assisting in NOC operations across various shifts, including PM and midnight shifts, to maintain operational continuity.Liaison for Stakeholders: Acting as a contact point for FBO Dispatchers, GMs, Duty Managers, and liaisons from NetJets and Flexjet.Weather and Event Coordination: Aiding in the management of de-icing operations, diversion planning, and peaking event strategies.Operational Challenges Resolution: Addressing ramp congestion, fueling delays, and other operational issues in a timely manner.Assistance in Scheduled Operations: Supporting the management of scheduled operations like NetJets and Flexjet's operating days and charter activities.Customer Communication: Facilitating communication with NetJets and Flexjet liaisons, pilots, and VIPs and handling general notifications.Internal Communication and Reporting: Assisting in organizing shift briefings, managing email correspondences, and ensuring effective communication within the NOC.QualificationsMinimum Education and/or Experience:Experience in operations coordination, preferably in aviation or a related field.Strong communication and organizational skills.Ability to work effectively under pressure and in a shift-based environmentFamiliarity with the aviation and/or transportation industries is a plus.Team player with a collaborative problem-solving focus.Minimum of 18 years of ageAbility to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's applicable insurance policiesMust be legally authorized to work in the country of employmentAdditional knowledge and skills:Analytical Skills: Ability to analyze complex operational situations and data to make informed decisions.Technological Proficiency: Familiarity with operational software, scheduling tools, and communication platforms in aviation or similar industries.Interpersonal Skills: Excellent interpersonal skills for effective collaboration with team members and stakeholders.Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.Teamwork: Demonstrated ability to work collaboratively in a team environment.Communication: Exceptional verbal and written communication skills.Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.About UsWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.Our Benefits:Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursementTraining and DevelopmentEmployee Assistance Program (EAP) & PerksQualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.Job InfoJob Identification 16885Job Category Flight OperationsPosting Date 07/10/2026, 06:49 PMJob Schedule Full timeLocations Orlando, FL, United States (On-site)