Base Pay Range
$110,000.00/yr - $130,000.00/yr
Experience Needed
- Experience in new PoP or Datacenter builds.
- Understanding of outside plant construction requirements with fiber and/or copper or coax experience preferred.
- Solid understanding of fiber‑optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
- Rack and stack; installation of new racks and devices.
- Experience in device installation and testing, software/firmware upgrade, re‑bootstrapping and decommission.
- Experience in network optimization (re‑stripes, migrations, upgrades, swaps, capacity upgrades).
- Knowledge of DCN and experience in DCN installation, migrations, and upgrades.
- Experience in break‑fix support.
- Knowledge of Juniper, Ciena, Infinera, Cisco, Arista and ZPE systems (Network Deployment).
- Strong attention to detail with excellent time management and organization skills.
- Excellent experience in maintaining documentation.
- Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem‑solving abilities under pressure.
- Programming and scripting capabilities are strongly desired.
- Ability to work within a global team in a fast‑paced and dynamic environment with limited supervision.
Duties
- Deploy, configure, and support a large‑scale production and corporate network and server infrastructure in data centers, Point of Presence (POP), edge, backbone, datacenter, and CDN infrastructure.
- Provide on‑site network support and expertise on local data center campus and remote support for POP sites while working with local vendor support staff.
- Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network.
- Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
- Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
- Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out‑of‑service or faulty circuits.
- Queue management for tasks and incidents, participate in ongoing DC/POP deployment projects.
- Use internal tools and scripts to configure, monitor, and repair servers and network equipment.
- Develop internal documentation and conduct training as needed or appropriate.
- Proactively contribute to documentation, automation and processes as they evolve.
- Follow, improve, and implement data center and POP best practices.
- Participate in on‑call activities and follow escalation process to support the infrastructure 24/7.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Consulting
Industries
Computer and Network Security, IT Services and IT Consulting, and Information Services
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