Network Infrastructure SpecialistThe purpose of this position is to build and administer all information technology related network infrastructure in a group which manages all data center, network, data, voice and telephony infrastructure. Provides support on these systems, and responds to outages within established SLAs. The level IV position requires expert knowledge in specialized network technologies.
Will support monthly Saturday maintenance and off-hours software deployments when a timed network change is required.ResponsibilitiesBuild new infrastructure (data center, wireless and wired network, data, load balancing, voice, telephony, wiring and UPS) including design, planning, risk assessment, implementation, and documentation. Follow procedures, change management best practices, and ensure availability and maintenance of disaster recovery stance. Projects will include those driven by Systems Operations, and those driven by other IT, and business groups - 50%Maintain network and systems by managing product and capabilities roadmaps, establishing maintenance procedures, work with Systems Administrators and other engineers to perform regular maintenance, work with Security team to ensure network compliance – 20%Perform Infrastructure Monitoring (setting up and monitoring alerts, events, notifications and reports on network environments), and working with Systems Administrators to guide proactive monitoring – 20%Respond to tier 2 service desk tickets, production outages to SLA and procedure – 10%Special SkillsPreparing and delivering information in a concise, professionally written formatPreparing documentation on systems, processes or procedures, including network and workflow documentsPreparing and presenting information to staff in a formal & informal settingWorking in teams, task forces, etc.Directing/coordination work among teams, groups, etc.Developing and/or creating new or more effective ideas, approaches, etc.Developing and/or creating methods, procedures, training, etc.Developing and formulating short-range plans/decisionsAnalyzing and developing solutions to problemsProviding some technical supportManaging various projects, work, technical support, etc.