About Lucayan Technology Solutions LLC At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter. Location: Missoula, Montana Employment Type: Full-Time, Hourly Clearance: Public Trust Status: Contingent Upon Contract Award Join Our Pipeline for Future Opportunities! This is a pipeline posting intended to identify qualified candidates for upcoming opportunities. Employment is contingent upon contract award and successful completion of any required background or security processes.
Key Responsibilities
- Manage help desk intake, ticket tracking, resolution, and escalation in accordance with established procedures
- Assist users with network access issues including account unlocks, password resets, and onboarding support
- Perform routine patching and OS updates for servers, workstations, and infrastructure devices in compliance with ATO requirements
- Conduct trouble isolation, root cause analysis, and port clearance activities to maintain network performance
- Assist with monitoring of network infrastructure including NAS, UPS, switches, wireless access points, and servers
- Support quarterly and annual log audits, account reviews, and inventory maintenance activities
- Notify stakeholders of outages and service disruptions via email and Microsoft Teams
- Assist with documentation updates including VLAN assignments, IP address records, and system diagrams
- Support vulnerability scanning and remediation activities under the direction of senior team members
- Respond to zero-day threat mitigations within required timeframes as directed
Required Qualifications
- U.S. Citizenship required
- Security Clearance: Must be eligible for a federal Public Trust Background Investigation
- Associate's degree in Information Technology, Network Engineering, or related field (relevant certifications and/or equivalent work experience will be considered in lieu of degree)
- Minimum 2 years of IT support, network operations, or systems administration experience
- Working knowledge of Windows Server, Active Directory, and standard network troubleshooting
- Familiarity with patch management, ticketing systems, and OS update processes
- Basic understanding of networking concepts including VLANs, IP addressing, and DNS/DHCP
Preferred Qualifications
- Experience in a government IT environment or with federal security compliance requirements
- Familiarity with vulnerability scanning tools (e.g., Tenable/Nessus)
- Experience with Cisco switches, firewalls, or wireless access point administration
- Cisco Certified Field Technician or equivalent entry-level Cisco certification
Required Certifications
- CompTIA Network+ (required or must obtain within 90 days of start)
- CompTIA Security+ (required or must obtain within 90 days of start)
Work Environment
- On-site full-time position located in Missoula, Montana.
- Monday through Friday 8:00 a.m. - 4:30 p.m.
- Requires emergency after-hours availability and occasional travel may be required
Network Engineer I (Pipeline) with Security Clearance in missoula at Unknown Company
This position is listed as contract and onsite.