Network & Systems Support TechnicianWe are seeking a Network & Systems Support Technician to join a growing IT team in Oklahoma City. This hands-on role is focused on supporting and maintaining network infrastructure, firewalls, wireless environments, and core IT systems across multiple locations. The ideal candidate has experience troubleshooting network connectivity, managing switches and firewalls, and supporting Windows-based infrastructure while delivering excellent customer service.
This is an excellent opportunity for someone looking to expand their networking expertise while gaining exposure to enterprise infrastructure and Microsoft technologies.Key ResponsibilitiesConfigure, maintain, and troubleshoot SonicWall firewalls, including VPN connectivity, security policies, and network performanceSupport and administer NetGear and Aruba switches, including VLAN configuration and network troubleshootingDeploy, configure, and support Aruba and UniFi wireless networksDiagnose and resolve network connectivity issues involving DNS, DHCP, TCP/IP, routing, and switchingInstall, terminate, test, and troubleshoot structured network cablingMonitor and maintain LAN/WAN connectivity across multiple locationsAdminister Microsoft 365 tenant environmentsSupport Windows Server environments, Hyper-V virtualization, and Active DirectoryConfigure and manage Group Policy (GPO)Support Windows and Mac workstations and end-user technologyConfigure and maintain NAS storage devicesSupport printers and multifunction devicesDocument network configurations, system changes, and technical resolutionsProvide responsive technical support while delivering excellent customer serviceQualifications2+ years of experience supporting network infrastructure, IT systems, or enterprise technology environmentsExperience configuring and troubleshooting firewalls, preferably SonicWallExperience supporting managed network switches (Aruba, NetGear, Cisco, or similar)Understanding of routing, switching, VLANs, DNS, DHCP, TCP/IP, VPNs, and wireless networkingExperience supporting enterprise wireless environmentsExperience administering Windows Server, Active Directory, and Group PolicyExperience supporting Microsoft 365 environmentsExperience with Hyper-V virtualizationExperience supporting Windows and Mac endpointsNetwork cabling installation and termination experienceStrong troubleshooting, communication, and customer service skillsNice to HaveCompTIA Network+, Security+, or A+ certificationsExperience supporting SQL environmentsExperience with ticketing systems and remote support toolsMSP or multi-site support experienceExperience with enterprise monitoring or network management toolsAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Reasonable accommodation is available for qualified individuals with disabilities, upon request.