Network AdministratorTechnologically savvy with a strong understanding of IT infrastructure and Desktop & VDI management working in support operations troubleshooting Network Switches, Routers, Firewalls, Wireless Devices, Load Balances and VPNExperienced in Managing Arista, Cisco, Palo Alto, F5, AVI Vmware, Solarwinds, AlgosecExceptional at multitasking, with proven problem-solving and crisis management skillsProven track record of leading and developing teams effectivelyExcellent verbal and written communication skillsAbility to work in a fast-paced, highly collaborative environmentPast experience in working with a 24X7 service deliveryService Management best practices (Incident, Change, Problem)Manage Shift roasterManage SLA’s and escalationsGreat communication skillsGreat reporting skillsAbility to work in shiftsPerform Event management, Incident TriageHands on experience with Arista, Fortinet & Cisco Switching; Cisco Routing; Cisco, Fortinet & Palo Alto Firewall; VPN; Wireless; F5 & AVI VMware load balancer, identify and resolve single point of failure, configure redundancy and automatic failovers, automation of pre and post checks for changes, setting up thresholds for availability and performance, trend analysis, capacity analysis for devices, circuits & licenses, identify EOL and EOSL devices, understanding of tools such as Algosec, Solarwinds; Update CMDB (Netbrain, Certero)Ability to manage multiple Vendor contactsCreate and validate Knowledge Articles