Job PostingJob Summary: Under direction of the Director of Elections Technology, this position provides day-to-day level-1 technology operational support within the Elections Technology Department. Systems including ballot building coordination, coordination of equipment testing and technology coordination.Major Responsibilities:Oversee and Manage in-house Auditing Tasks.Professional interaction with county election office supervisors and staff, county election board members, county commission members, and county attorneys on a nearly daily basis.Communicates project status and progress of work product for review and briefing.Assist Ballot Building operation.Design and execute long and short-term projects.Installs, analyzes and troubleshoots as necessary desktops, laptops, mobile devices, printers, monitors, peripherals, network, servers, phones, and switches.Validates new computer hardware, software and processes in office environment working in conjunction with other IT staff.Responds to Windows OS, Exchange/Outlook, IE supported applications and other supported software problems.Maintains current inventory of all State owned equipment.Performs other IT related duties as assigned.Support the roll out of Elections related initiatives.Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; identifies and involves appropriate internal or external expertise when appropriate; works proactively, addressing things before being forced to by events; accommodates new methods and procedures.Accepts direction and feedback from supervisor and follows through appropriately.Develops and maintains effective working relationships with users and peers.Server Support and On-site Equipment Testing - Develop and lead an array of short and long-term projects.Knowledge, Skills, and Abilities:Strong knowledge of desktops, laptops and mobile devices, as well as network equipmentStrong knowledge of MS Office and MS Exchange/Active DirectoryDemonstrated problem resolution and task management skillsEffective interpersonal, written, and oral communication skillsAbility to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situationsAbility to present ideas in a user-friendly languageProven analytical and problem-solving abilitiesStrong customer service orientationMust be able to lift 75 poundsSome travel requiredPreferred Qualifications:Bachelor's degree from a nationally accredited college or university in Information TechnologyKnowledge of the state's voting system and be able to prepare highly precise relational databases in extremely tight time windows throughout the calendar yearSkilled in the use of GEMS 1.18.22G! and Ballot Station 4.5.2!